We are seeking our next Leadership hire in our Healthcare & Technology vertical! This role will lead a few marquis accounts, as well as provide strategic guidance to all support team members within the vertical and ensure optimal vertical health. This is a remote flexible opportunity, but those located in PST are preferred.

Title: Group Manager, Healthcare & Technology

At-Will Employment: This position is an at-will employee position.

Exempt Position: This position is an exempt salaried position.

Major Areas of Responsibility:

  • Work alongside Group Director to oversee vertical, understand vertical needs, priorities and general health of accounts;
  • Lead 3-4 key accounts, and support with top-level strategy for all other accounts in the vertical;
  • Assist with onboarding new key accounts from a strategic standpoint to set up account leads up for success;
  • Have a clear understanding of each client, team responsibilities and ROI within the vertical;
  • Oversee the creation of PR & integrated marketing plans, client KPIs and dashboards;
  • Participate on all annual vertical planning & brainstorm calls;
  • Develop strategic marketing communication & PR plans and provide counsel to clients;
  • Strategically manage multiple clients’ business objectives, projects, and deadlines;
  • Resolve client concerns quickly and effectively with minimal direction;
  • Uncover and interpret industry information to accomplish client business objectives;
  • Keep clients informed on quarterly plan and progress;
  • Write & review media materials as needed, including press releases, media advisories, contributed articles, blogs and more;
  • Maintain relationships with top tier media to readily secure coverage on behalf of clients;
  • Build and refine media lists and opportunity calendars for relevant accounts;
  • Serve as final review on quarterly reports, 90-day plans, monthly recaps, award and speaking opportunity submissions, agendas, etc.;
  • Directly oversee, manage and contribute to growing SAM, AM and AC in their roles;
  • Partner with company leadership to develop best processes and procedures for vertical and organization;
  • Coach and inspire the growth and development of junior team members by providing consistent feedback, training, and growth opportunities;
  • Monitor hours budgets from both the account and individual employee standpoint in relation to the coverage secured each month to ensure maximum utilization and efficiency;
  • Oversee and manage vertical organization in Asana, Harvest, SharePoint and Dropbox;
  • Assist in interviewing, onboarding training new team members;
  • Support new business process with proposals and presentations;
  • Represent the agency in local business and public relations & marketing communities;
  • Report to Group Director

Job Requirements:

  • 6+ years of public relations agency experience with at least 2 years of experience in a management role;
  • Bachelor’s Degree in communications, public relations, or similar field preferred;
  • Excellent oral and written communication skills and knowledge of AP Style;
  • Self-starter, who can complete tasks with little direction and can independently problem-solve based on a combination of experience and research;
  • Displays utmost professionalism internally and externally, with clients, partners, etc.;
  • A positive, analytical, and creative mindset to be used in identifying and approach challenges, inefficiencies, and ineffective processes with a solution-oriented mindset;
  • A good and active listener, someone who reads people and those in a room well (and adapts their style and response accordingly);
  • Ability to effectively manage and prioritize multiple client projects and deadlines across teams;
  • Is solutions-oriented, recommends solutions when problems arise, assists colleagues in problem solving, and seeks input from colleagues in problem resolution;
  • Ability to work in a dynamic environment through flexibility, resilience and a positive outlook;
  • Leadership characteristics such as open-mindedness to others’ communications style, viewpoints and opinions; empathy and compassion; being direct and giving feedback with respect and integrity;
  • Experience with Cision, Meltwater and/or other journalist databases and reporting tools;
  • Proficient at Microsoft Office Suite;