We are seeking our next Senior team member in our Consumer Goods vertical! This role will lead a handful of accounts, as well as provide strategic guidance to all support team members within the vertical. This is a remote flexible opportunity, but those located in PST are preferred.

Job Title: Senior Account Manager, Consumer

At-Will Employment: This position is an at-will employee position.

Exempt Position: This position is a salaried exempt position.

Major Areas of Responsibility:

  • Develop strategic marketing communications & PR plans and provide senior-level strategic counsel to clients;
  • Anticipate clients needs in advance and think through all possible outcomes to implement the best solution;
  • Strategically manage multiple clients’ business objectives, projects, and deadlines;
  • Stay apprised of clients’ brands, products, and/or services their key issues, competitive situation and industry trends;
  • Understand what drives client’s business forward and interpret industry information to accomplish client business objectives;
  • Work closely with media and social media teams to deliver on client KPIs;
  • Keep clients informed on quarterly plan and progress;
  • Resolve client concerns quickly and effectively with minimal direction;
  • Maintain relationships with top tier media to readily secure coverage on behalf of clients;
  • Draft, review and distribute media materials, including press releases, backgrounders, feature articles, brochure copy, website copy, blogs and more;
  • Develop media lists and opportunity calendars;
  • Secure and facilitate media stays & interviews;
  • Ensure all administrative assets, including but not limited to, trackers, media lists, reports, and agendas are always up-to-date;
  • Prepare client agendas at least 24 hours in advance;
  • Act as the liaison between senior management and junior staff to keep senior staff updated on client matters and ensure that junior staff are properly performing their duties;
  • Assist with social media strategy and content creation, where appropriate;
  • Lead and participate in internal brainstorms, message development and media training;
  • Support business development process with deck preparation and presentations;
  • Represent the agency in local business and public relations & marketing communities;
  • Coach and inspire the growth and development of junior team members by providing consistent feedback, training, and growth opportunities.

Job Requirements:

  • 5+ years of public relations agency experience with at least 1 year of experience in a management role;
  • Bachelor’s Degree in communications, public relations, or similar field preferred;
  • Excellent oral and written communication skills and knowledge of AP Style;
  • Self-starter, who can complete tasks with little direction and can independently problem-solve based on a combination of experience and research;
  • Displays utmost professionalism internally and externally, with clients, partners, etc.;
  • A positive, analytical, and creative mindset to be used in identifying and approach challenges, inefficiencies, and ineffective processes with a solution-oriented mindset;
  • A good and active listener, someone who reads people and those in a room well (and adapts their style and response accordingly);
  • Ability to effectively manage and prioritize multiple client projects and deadlines across teams;
  • Is solutions-oriented, recommends solutions when problems arise, assists colleagues in problem solving, and seeks input from colleagues in problem resolution;
  • Ability to work in a dynamic environment through flexibility, resilience and a positive outlook;
  • Experience with Cision, Meltwater and/or other journalist databases and reporting tools;
  • Proficient at Microsoft Office Suite;